Shipping Policy

Last Updated: June 2026

Thank you for shopping with GUSL. We are committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed and shipped within 3 business days after payment is received.

Please note that processing times may be longer during holidays, promotional periods, product launches, or other high-volume periods.

Customers will receive a shipping confirmation email with tracking information once their order has been shipped.

Shipping Rates

Shipping rates are calculated at checkout based on the shipping method selected and the destination address.

We offer free standard shipping on all U.S. orders of $79 or more (before taxes and discounts).

Shipping Methods

Customers may choose from available shipping options at checkout, including:

  • USPS

  • UPS

  • FedEx

Available services and delivery estimates may vary depending on your location.

Delivery Times

Delivery times vary depending on the shipping carrier and service selected at checkout.

Once an order has been shipped, GUSL is not responsible for carrier delays caused by weather, transportation issues, holidays, or other circumstances outside of our control.

Preorders

Items offered as preorders will include an estimated shipping timeframe on the product page.

If your order contains both preorder and in-stock items, your order may be shipped together once all items are available unless otherwise stated.

Preorder dates are estimates and may be subject to change.

Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges required to resend the package.

Please contact us as soon as possible if you notice an error in your shipping address after placing an order.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us at [your email address] within 7 days of the delivery date.

While GUSL cannot guarantee replacement or reimbursement for all shipping issues, we review claims on a case-by-case basis and will work with customers to find a fair resolution whenever possible.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking information to update after shipment.

Contact Us

If you have any questions regarding shipping, please contact us at:

[your email address]

GUSL