Shipping & Returns

We currently ship within the United States only.

Orders are typically processed and shipped within 3 business days after your order is placed.

Business days are Monday through Friday, excluding U.S. federal holidays. Processing times may be longer during holidays or periods of high order volume.

Shipping costs are calculated at checkout based on your order and delivery location. Orders of $79 or more qualify for free standard shipping.

You will receive tracking information once your order has shipped.

Delivery estimates are provided by the shipping carrier and are not guaranteed. SunnieBead is not responsible for carrier delays caused by weather, holidays, service disruptions, or other circumstances outside of our control.

Please make sure your shipping address is correct before placing your order.

If you notice an error after ordering, contact us as soon as possible. We will do our best to make the correction if your order has not yet shipped, but we cannot guarantee changes once an order has been processed or shipped.

All digital product sales are final.

Due to the nature of digital products, we do not accept returns or exchanges and do not provide refunds for digital patterns or other downloadable products.

If you receive an incorrect or defective file or experience a technical issue with your download, please contact us so we can help resolve the problem.

All physical product sales are final.

We do not accept returns or exchanges for physical products unless the product received is damaged, defective, or incorrect upon arrival.

Please inspect your order upon arrival. If there is a problem with your order, please contact us within 7 days of delivery and provide your order number, a description of the issue, and photos of the product and packaging, when applicable.

Once we review the issue, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

If you have any questions about your order or our Shipping & Returns Policy, please contact us through our Contact Us page.