Privacy Policy

SunnieBead (“SunnieBead,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our services.

We may collect personal information that you provide to us, including:

- Your nameEmail address
- Billing and shipping addresses
- Order and purchase information
- Account information, if you create an accountInformation you provide when contacting us, including the contents of your message

You may check out as a guest or choose to create an account during checkout.

When you visit or use our website, certain information may be collected automatically through cookies and similar technologies. This may include: 

- IP address-Browser and device information-Information about how you interact with our website
- Shopping cart and session information
- Login and account information necessary to provide website functionality 

We use this information as necessary to operate, secure, and maintain our website and provide features such as customer accounts, shopping carts, and checkout.

We may use personal information to:

- Process and fulfill your orders
- Deliver physical and digital products
- Process payments, refunds, or replacements
- Calculate applicable taxes
- Provide and manage customer accounts
- Send order confirmations, shipping updates, and other transactional communications
- Respond to questions, messages, and customer service requests
- Detect and prevent fraud, abuse, and security incidents
- Maintain and improve our website and services
- Maintain appropriate business and transaction records
- Comply with applicable legal, tax, accounting, and regulatory requirements
- Protect our rights, property, customers, and business

Payments are processed through third-party payment providers.

When you make a purchase, your payment provider may collect information necessary to process the transaction, such as payment card information, billing information, and transaction details.

SunnieBead does not directly store your complete credit or debit card information. Payment providers process payment information according to their own privacy and security practices.

We do not sell your personal information for money. We may share personal information with third-party service providers when reasonably necessary to operate our business and provide our services. These may include:

- Payment processors-Shipping and delivery providers
- Website hosting and e-commerce service providers
- Tax calculation and compliance services
- Email and transactional communication providers
- Website security and technical service providers
- Professional advisers, such as accountants or legal advisers, when necessary

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, security, or property of SunnieBead, our customers, or others.

Our website uses cookies and similar technologies necessary to operate the website and provide features such as shopping carts, checkout, customer accounts, security, and user preferences.

Your browser may allow you to block or delete cookies. However, disabling certain cookies may prevent some parts of our website from functioning properly.

If we introduce additional analytics, advertising, or similar tracking technologies in the future, we may update this Privacy Policy and provide additional choices or disclosures as required.

When you contact us through our website, we collect the information you provide, such as your name, email address, and message.

We use this information to respond to your inquiry, provide customer service, and address issues related to orders or our products and services.

Please do not submit sensitive personal information through our contact form.

If you choose to create a customer account, we collect and maintain information necessary to provide and manage your account.

Account information may be used to provide access to order history, purchases, downloadable products, and other account features.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including processing and documenting transactions, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal, tax, and accounting requirements.

Different types of information may be retained for different periods depending on their purpose and applicable requirements.

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Depending on where you live, you may have certain rights regarding your personal information under applicable law. These may include rights to request access to, correction of, or deletion of certain personal information.

You may contact us to submit a privacy-related request. We may need to verify your identity before fulfilling certain requests.

We may retain information when necessary or permitted for legitimate business purposes or to comply with legal, tax, accounting, fraud-prevention, or other obligations.

Our website may contain links to websites or services operated by third parties.We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When we make changes, we will update the Last Updated date at the top of this page.

If you have questions about this Privacy Policy, how we handle personal information, or would like to submit a privacy-related request, please contact us through our Contact Us page.